Special Instructions Instructions for Handling Special Debt and Credit Issues Use these letters, phone scripts, and special instructions when you’ve purchased products or services and need to file a complaint, but you are not sure where or how to file it. Perhaps you need to keep track of letters you’ve mailed to creditors and collectors or make a written record of your callsYou are welcome to copy and paste any of the free sample letters displayed throughout this site. If you’d like an electronic copy of any letter, simply submit the FREE Request Form and I’ll send you a copy absolutely FREE! How to Complain After Making a Purchase Mailing Instructions with Credit Repair Letters! Opt-out Letter How and Where to File Complaints About Banks, and other Credit Institutions Phone log for recording calls to creditors! Rather than spend time copying or requesting individual letters,you can get all letters in one convenient package.