Credit Complaint Resolution Letter

Use this FREE sample letter to make a settlement offer when you wish to pay less than the debt collector is demanding!

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Free Sample Letter for Confirming Actions Promised by the Company or Creditor 

Today’s Date

Your Name
Your Address

Business Name
Business Address

Re: (account number, if applicable)

Dear {use the name of the person with whom you spoke with}

Thank you for speaking with me today and for agreeing to resolve my complaint.

For the record, my complaint is (clearly but briefly describe your complaint – use facts)

As agreed upon in our conversation, you will (state the specific action agreed upon including all details[i])

Thank you for your help and understanding. If there are questions regarding this matter, you can reach me at (insert phone number and area code).



Your Printed Name

Note: Actions taken to resolve your complaint can include but are not limited to refunding your money (state the specific amount), repairing, replacing or exchanging the item, substituting an equal or better product or service, and so forth).