Credit Complaint Resolution Letter

Use this FREE sample letter to make a settlement offer when you wish to pay less than the debt collector is demanding!

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Free Sample Letter for Confirming Actions Promised by the Company or Creditor 

Today’s Date 

Your Name

Your Address 

Business Name

Business Address 

Re: (account number, if applicable) 

Dear {use the name of the person with whom you spoke with} 

Thank you for speaking with me today and for agreeing to resolve my complaint. 

For the record, my complaint is (clearly but briefly describe your complaint – use facts) 

As agreed upon in our conversation, you will state that you or your company will (state the specific action agreed upon including all details) See note below

Thank you for your help and understanding. 




Your Printed Name 

Note: Actions taken to resolve your complaint can include but are not limited to refunding your money, (state the specific amount), repairing, replacing or exchanging the item, substituting an equal or better product or service and so forth).