Close Account Letter

Use this sample letter when you have one or more inactive credit accounts with a zero balance that is hurting your credit score!

Open but inactive credit accounts with a zero balance can hurt your credit score. Consider closing inactive accounts with a letter addressed to the creditor requesting they close the account and report the status, “closed by consumer” to the credit reporting agencies.

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Free Sample Letter for Closing Inactive Credit Accounts With Zero Balance

Today’s Date

Your Name
Home Address
Phone Number

Attention: {Creditor’s Name}
Creditor’s Address
RE: Account #: {your account number here}

Dear Accounting Department {or Creditor’s Name if you have it}

Please close the above referenced account effective immediately. I spoke with {insert name} on {insert date} at {insert time}, and {he/she} assured me that the “payoff balance” would be no more than $ {insert dollar/cents amount}.  I’ve enclosed a check for that exact amount.

Alternatively, Please close the above-referenced account effective immediately. My records indicate the account has a zero balance.

Please send me written confirmation that this account has a zero balance, and the date you closed the account. Also, include proof that you’ve complied with section 623(a)(4) of the Fair Credit Reporting Act by reporting this account as “closed by consumer” to the national credit bureaus.

Thank you for your cooperation. If there are questions regarding this matter, you can reach me at (insert phone number and area code).




Signature just above the printed name
Your Printed Name